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Sub-processors

Effective Date: October 7, 2026 · Last updated: October 7, 2026

These are the companies that process personal information on Image Depot's behalf to run the Service -- our sub-processors under the Data Processing Agreement. The list is the same as the provider table in the Privacy Policy (Section 5). Print labs appear because an order's name and shipping address go to the lab the Studio chose; which lab handles a given order depends on the Studio's settings.

Sub-processorWhat it does for usWhat it receivesWhere it processes
CloudflareHosting, database, photo and video storage, image processing (including the optional AI quality scoring), website analytics, abuse checks on forms, email routing for support@Everything stored in the ServiceUnited States and Cloudflare's global network
Backblaze (B2)Off-site backup copy of photo and video filesPhoto and video filesUnited States (us-east)
StripePayments, studio subscriptions, payouts to studiosBuyer and studio payment details, order amounts, emailUnited States
PayPalPayments when a studio uses PayPal (PayPal is coming soon)Buyer payment details, order amounts, emailUnited States
ResendSending emailRecipient email address and the messageUnited States
Google"Sign in with Google" (if you choose it); Google Cloud Vision for Image Watch; Gmail, where support@ email is read; web fonts on our pagesYour Google account name and email (sign-in); a photo preview (Image Watch); emails you send to support@; your browser's IP address when a page loads its fontsUnited States
AnthropicSupport chat answers (Studio accounts only); AI Athlete TagsStudio support chat messages and account details looked up to answer them (never from Student or School Program accounts); gallery photo copies for AI Athlete TagsUnited States (support chat requests pass through Cloudflare AI Gateway)
SlackOur team's support escalationsA summary of the support conversation and the studio's nameUnited States
SignWellElectronic signatures on studio-client contractsClient name, email, contract text and signatureUnited States
WHCC, Mpix, FinerWorksPrinting and shipping print ordersThe buyer's name, shipping address, phone (if given), the photo file and the print orderUnited States
ProdigiPrinting and shipping print ordersThe buyer's name, shipping address, phone (if given), the photo file and the print orderUnited Kingdom, with partner labs in the destination country

How changes are announced

Before a new sub-processor receives customer information, we add it here and email every account owner at least 30 days in advance. Removing one, or a change that gives an existing one no new information, is listed here without advance notice. Studios that object to a new sub-processor on reasonable data-protection grounds can contact support@imagedepot.net; the Data Processing Agreement (Section 5) says what happens next.

Security

We use technical and organisational measures to protect information held by us and our sub-processors, including encryption in transit and at rest, access controls, activity logging and backups. Detailed security documentation is available on request: support@imagedepot.net.

Change log